Most litigation matters have data passing across multiple interested parties: the organization, its outside legal counsel, its eDiscovery or legal service provider, its eDiscovery software vendor, and a mirror image of organizations supporting the opposing party.
With all these fingers in the pie, “good enough” is no longer good enough. Data is too dense, varied, and plentiful to rely on legacy systems to keep up. Information gaps and blind spots put organizations at risk of missing vital information and getting a nasty surprise in court.
Overstated claims about “market-leading” features abound. Yet, workflow is still a struggle. So let’s split apart truth from fiction and discuss what an enterprise-grade eDiscovery software platform needs to provide in totality.