The way consumers manage their money has evolved drastically in the last decade and banks have led much of the industry’s innovation with new products and services. But with new competitors entering the picture and consumer banking preferences continuing to change, banks will need a new level of innovation to retain current customers and attract new customers.
In The Bank Marketer’s Playbook you’ll learn:
- Why consumers are switching banks
- What types of products and services they’re gravitating to
- How bank marketers can use insights to make better and longer lasting connections with customers