Top products, market overview & everything else you need to know before buying software

Professional services automation (PSA) software is often utilized in significantly regulated industries and legal environments. The primary goal of these solutions is to streamline and reduce the burden of processes for users such as contract reviewers, testers, auditors, and attorneys or solicitors. These processes can usually include service delivery, administration, and new business generation.

In particular, PSA solutions enable users to generate workflows and enhance the testing or reviewing of operations. To achieve these outcomes, PSA solutions can offer a variety of features including project management, time management, resource management, document management, sales management, financial accounting, and billing and invoicing. Through these features, users can benefit from enhanced visibility over their projects.

Furthermore, many PSA solutions are tailored towards the needs of specific business verticals and processes, such as financial auditing, IT services, or consulting to name a few. These specialized solutions can be very useful as they generally provide a range of industry-specific capabilities, therefore, it is certainly worth considering how beneficial a desired solution will be for your business’ unique needs. Additionally, considering that PSA solutions can be used for such a large amount of business processes, it is crucial that users opt for a solution that will easily integrate with their existing software stack.