It’s difficult to find expert advice on how to use technology to deliver outstanding customer service. So Comcast Business put their team to work and compiled a whitepaper that goes straight to the source for insights.
In this eye-opening report, the Comcast Business team reveals the results of two national surveys they conducted to determine how small and medium-sized businesses use technology to connect with their customers.
The full report, available below, reveals many fascinating insights into small businesses’ priorities, including:
- Why Internet speed is more important than price.
- The critical role that Internet bandwidth plays in employee productivity.
- How business owners are using voice mobility services to stay in touch with customers.
- Which communication technologies small business owners will target in the next five years.
Get the report now to discover how your business can use technology to boost customer satisfaction. You’ll have the wisdom of over 2,000 successful business owners by your side.