According to a recent IT communications survey, more than 40% of businesses start to feel the impact of a major incident within 15 minutes after IT goes down, but 60% of companies cannot get the right person to respond to a notification that fast.
IT outages, security breaches, and other incidents can cripple employee productivity, taint customer perceptions, and result in lost revenue. You can set a goal of eliminating major IT incidents, but it’s not really achievable. They will happen, and your best strategy is to be prepared for them when they do.
Read the new guide, Five Best Practices to Automate Major Incident Management, to learn how leveraging automation can help you:
- Identify issues and engage support more quickly
- Streamline collaboration and communications across teams
- Reduce the business impact of major IT incidents
Get the guide now!