Welcome to our Cloud Migration Best Practices series. Having owned and operated a nationwide all-IP voice network for more than a decade, we’ve seen a lot of our customers migrate their telephony from on-prem to the cloud. Since customer service and co-creation is part of who we are at Bandwidth, we’ve been in the trenches with our customers, and felt their pain as they’ve migrated. In this series, we outline the biggest migration challenges we’ve seen over and over, and share what you can do to avoid them.
The second challenge in our series is a problematic implementation caused by hesitancy and half-measures. It’s what happens when well-intended caution backfires.