This is a time of rapid and dramatic progress in the cloud communications landscape. New technological innovations help companies incorporate location-independent systems, allowing workers to collaborate and communicate wherever they may be. And all signs indicate this is only the beginning, with the industry poised for unprecedented growth.

There’s no doubt that a major catalyst driving the growth of cloud communications is the arrival of large numbers of millennials on the tech scene and in the workplace. This whitepaper will not only explore the significant impact this segment of the workforce has on communications-related needs and decisions, but will also examine the expectations of today’s IT professionals around cloud communications—and reveal how IT professionals perceive their providers are meeting those needs.