What’s in this report?
Opus Research Lead Analyst and Founder Dan Miller, surveyed a selection of Helpshift customers to establish the business value of using a conversational engagement model for customer support. This report showcases how brands that bake conversational elements — such as messaging and chatbots — into customer support can improve the customer experience while cutting costs.
What will you learn?
- The business impact and ROI of Helpshift
- How one company saved more than $6.3 million annually
- How to reduce support expenses by more than 30%
Download your copy to learn how Helpshift powered conversational engagement can deliver superior customer support at a reduced cost.